Compliance

Legal & Compliance

Our chronological approach to data protection, security audits, and client rights — aligned with EU GDPR regulations.

Step 1 — Security Audit

Infrastructure Security Assessment

All data processing systems at WebStylePoint undergo quarterly security audits. We employ TLS 1.3 encryption in transit, AES-256 encryption at rest, and maintain SOC 2 Type II compliance across all client-facing infrastructure.

Step 2 — Data Handling

Data Collection & Processing

We collect only the data necessary to execute your copywriting project. This includes your name, email, company information, and project specifications. All processing is conducted under GDPR Article 6(1)(b) — performance of a contract.

Step 3 — Your Rights

Client Rights & Data Control

Under GDPR, you have the right to access, rectify, erase, restrict processing, and port your data. You may also object to processing at any time. Contact us at [email protected] to exercise any of these rights.

01

Privacy Policy

Effective Date: January 1, 2026  |  Last Updated: January 1, 2026

WebStylePoint ("we," "our," or "us"), located at Rua da Madalena 80, 1100-318 Lisboa, Portugal, is committed to protecting your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").

1. Data Controller

The data controller responsible for your personal data is WebStylePoint, Rua da Madalena 80, 1100-318 Lisboa, Portugal. For data-related inquiries, contact us at [email protected].

2. Data We Collect

We collect the following categories of personal data:

  • Identity Data: Full name, company name, job title.
  • Contact Data: Email address, phone number, postal address.
  • Project Data: Project specifications, briefs, feedback, and deliverable files.
  • Technical Data: IP address, browser type, operating system, and cookie identifiers.

3. Purpose & Legal Basis

We process your data for the following purposes:

  • Contract Performance (Art. 6(1)(b)): To deliver the copywriting services you have commissioned.
  • Legitimate Interest (Art. 6(1)(f)): To improve our services, respond to inquiries, and maintain business records.
  • Consent (Art. 6(1)(a)): For marketing communications, which you may withdraw at any time.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Project-related data is retained for 24 months after the completion of the last deliverable. Financial records are retained for 7 years as required by Portuguese tax law.

5. Data Sharing

Your data may be shared with:

  • Subcontractors who assist in delivering project work (under strict data processing agreements).
  • Payment processors (Stripe) for transaction handling.
  • Cloud infrastructure providers (EU-based) for data storage.

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

6. International Transfers

All personal data is processed within the European Economic Area (EEA). If any transfer outside the EEA is required, we ensure adequate safeguards are in place through Standard Contractual Clauses (SCCs) or adequacy decisions.

7. Your Rights

Under the GDPR, you have the following rights:

  • Right of Access (Art. 15): Obtain a copy of your personal data.
  • Right to Rectification (Art. 16): Correct inaccurate data.
  • Right to Erasure (Art. 17): Request deletion of your data ("right to be forgotten").
  • Right to Restrict Processing (Art. 18): Limit how we use your data.
  • Right to Data Portability (Art. 20): Receive your data in a structured, machine-readable format.
  • Right to Object (Art. 21): Object to processing based on legitimate interests.
  • Right to Lodge a Complaint: File a complaint with the Portuguese Data Protection Authority (CNPD).

8. Contact

For privacy-related inquiries, contact WebStylePoint at [email protected] or write to Rua da Madalena 80, 1100-318 Lisboa, Portugal.

02

Terms of Service

Effective Date: January 1, 2026

These Terms of Service ("Terms") govern the provision of copywriting and content strategy services by WebStylePoint, Rua da Madalena 80, 1100-318 Lisboa, Portugal ("the Company," "we," "our," or "us") to the client engaging our services ("Client," "you," or "your").

1. Scope of Services

WebStylePoint provides commercial copywriting solutions including but not limited to: blog and article writing, sales and landing page copy, SEO content strategy, email nurture sequences, technical documentation, product descriptions, brand messaging, and case study writing. The specific scope, deliverables, timelines, and pricing for each project shall be agreed upon in a written proposal or Statement of Work (SOW) prior to commencement.

2. Engagement & Payment Terms

  • All project fees are quoted in Euros (€) and are exclusive of VAT unless otherwise stated.
  • A 50% deposit is required before work commences on any project. The remaining 50% is due upon delivery of the final deliverables.
  • Invoices are payable within 14 calendar days of issue unless otherwise agreed in the SOW.
  • Late payments may incur a 2% monthly interest charge after the due date.

3. Revisions & Deliverables

Each project includes up to two (2) rounds of revisions at no additional cost. Additional revision rounds are billed at €75 per hour. All deliverables remain the property of WebStylePoint until full payment is received, at which point full intellectual property rights transfer to the Client.

4. Client Obligations

The Client agrees to provide timely feedback, access to necessary materials, and clear briefs to enable WebStylePoint to deliver services effectively. Delays in client feedback may result in adjusted timelines. WebStylePoint shall not be held liable for project delays caused by client inaction.

5. Confidentiality

Both parties agree to keep confidential all proprietary information shared during the course of the engagement. This obligation survives the termination of these Terms for a period of two (2) years.

6. Limitation of Liability

WebStylePoint's total liability under any engagement shall not exceed the total fees paid by the Client for the specific project giving rise to the claim. WebStylePoint shall not be liable for indirect, consequential, or incidental damages, including but not limited to loss of profits, revenue, or business opportunity.

7. Termination

Either party may terminate an engagement with 14 days' written notice. In the event of termination, the Client shall pay for all work completed up to the date of termination. Deposits are non-refundable once work has commenced.

8. Governing Law

These Terms are governed by the laws of Portugal. Any disputes shall be subject to the exclusive jurisdiction of the courts of Lisboa, Portugal.

03

Cookie Policy

Effective Date: January 1, 2026

WebStylePoint, Rua da Madalena 80, 1100-318 Lisboa, Portugal, uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us understand how you interact with our site and allow us to improve your experience.

2. Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly (e.g., session management, security). These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data. We use privacy-respecting analytics that do not track individuals across websites.
  • Preference Cookies: Remember your settings and preferences (e.g., language, cookie consent) to provide a personalized experience.

3. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may impair the functionality of our website.

4. Third-Party Cookies

We do not use third-party advertising cookies or cross-site tracking. Our cookie usage is limited to essential functionality and privacy-respecting analytics.

5. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the updated policy.

04

Refund Policy

Effective Date: January 1, 2026

WebStylePoint, Rua da Madalena 80, 1100-318 Lisboa, Portugal, is committed to delivering high-quality copywriting services. This Refund Policy outlines the circumstances under which refunds may be issued.

1. Deposit Policy

The initial 50% deposit is non-refundable once work has commenced. This deposit covers project initiation, research, and resource allocation. If you cancel before work begins, the deposit will be refunded in full within 14 business days.

2. Project Completion Refunds

If the final deliverables do not meet the specifications outlined in the Statement of Work (SOW) and reasonable revision requests have been denied, you may request a partial or full refund of the remaining balance. Refund requests must be submitted within 14 days of delivery.

3. Refund Process

  • Submit a written refund request to [email protected] with your project reference and a description of the issue.
  • We will review your request within 5 business days and respond with a resolution.
  • Approved refunds will be processed to the original payment method within 14 business days.

4. Non-Refundable Services

The following are not eligible for refunds:

  • Work that has been approved and delivered by the Client.
  • Additional revision rounds beyond the included two (2) rounds.
  • Services provided free of charge or as part of a promotional offer.

5. Dispute Resolution

In the event of a dispute regarding refunds, both parties agree to attempt resolution through good-faith negotiation before pursuing any formal legal proceedings. Disputes shall be governed by the laws of Portugal and subject to the jurisdiction of the courts of Lisboa.